Virgin Australia Holidays Conditional Credit Request Form

For Virgin Australia Holidays or AFL Travel Bookings for travel until 30 September 2020

Important Information

  • Please complete this form to cancel your booking with Virgin Australia Holidays or AFL Travel for travel until 30 September 2020.  
  • By completing this form, we will process a full cancellation of your booking for all passengers on the booking. 
  • If your booking is made on or before 20 April, you are requesting a Virgin Australia Conditional Credit. View Virgin Australia Conditional Credit Terms and Conditions.
  • Once requested, an email will be sent to your with your  Conditional Credit reference. To use your Conditional Credit, simply contact the Virgin Australia Guest Contact Centre on 13 67 89 to book your flights.    
  • If your booking is made after 20 April, you are requesting a Virgin Australia Holidays Credit Voucher.     View Virgin Australia Holidays Credit Voucher Terms and Conditions.  Once requested, there is nothing else for you to do, your Virgin Australia Holidays Credit Voucher will be emailed to you. To use your Virgin Australia Holidays Credit Voucher, simply contact us via enquiries@virginaustraliaholidays.com 
  • Once requested, there is nothing else for you to do, your Virgin Australia Holidays Credit Voucher will be emailed to you. To use your Virgin Australia Holidays Credit Voucher, simply contact us via enquiries@virginaustraliaholidays.com
  • If your original booking was made through a travel agent, please contact them to discuss changes to your booking.