Tigerair
COVID-19 (Coronavirus)
Customer Hub
Tigerair Australia update
Due to impacts related to COVID-19, the Tigerair Australia brand has been discontinued.
If you would like to book a flight with Virgin Australia, please use the search widget below to make a booking.
Update on Tigerair Australia credits
Conditional Credits are now Virgin Australia Future Flight Credits
If you held a Tigerair credit, you have been issued with a Future Flight credit for use on Virgin Australia operated services for the value of your Tigerair Australia credit.
View more information on Future Flight credits
Please note you will require your Future Flight credit account detail to make a booking. These have been provided to eligible customers via email. If you have not received any communications regarding your credit, please contact our Guest Contact Centre on 13 67 89.
Future Flight credits
We’re pleased to advise that Future Flight credits are now available for use to book specific Virgin Australia products and services.
Request a tax invoice
If you would like to claim a tax invoice, you may submit a request via our online form.
Contact us
If you have a general enquiry about your reservation or Future Flight credits, you may submit your enquiry via our online form.
Book a flight with Virgin Australia
Change or cancel to travel credit and we’ll waive the fees when you book by 30 April 2021 for travel up to 31 January 2022.
How to book
Search and book
Use the search widget below to book your flight. We recommend reviewing our network schedule and searching on days where travel is available.
Change your flight with no fees*
If you need to change your travel plans, relax knowing we will happily change your flight travel date or destination for no change fee.