COVID-19 is causing unprecedented change in our world. During this challenging time, we want you to know that our customers are always our first priority.
Domestic and international travel has been heavily impacted, and as a result we’ve had to make some temporary changes to our services in the interest of our guests, our team, and the community. We’ll do our best to keep you informed as the circumstances change, so please continue to check back here for the most up to date information.
If you believe you are showing symptoms seek medical advice. You may also contact the National Coronavirus Helpline for more information on 1800 020 080.
For more information, please visit your relevant state or territory health department website as your primary sources of information.
Change or cancel your booking
We’ve increased flexibility on all new and existing bookings to give you peace of mind.
Flying during this time
Information on our schedule and travel restrictions that may apply to you.
Health and wellbeing
We’re implementing changes to our customer journey to minimise risks associated with COVID-19